2. Non-Refundable Services
The following services are non-refundable once provided:

Consultation fees (including free and paid consultations).

Application processing assistance.

Document review and editing services.

Administrative and support services.

Any service where work has already commenced.

3. Refund Eligibility
Refunds may be considered only under the following circumstances:

The payment was made by mistake (duplicate payment or incorrect amount).

The service was not delivered due to our inability to provide it (excluding factors beyond our control, such as government rejections).

A refund request is made before work has started on your service.

4. Refund Request Process
To request a refund, please follow these steps:

1. Submit a written request to bookingserviceapply@outlook.com within three (3) days of payment.

2. Provide proof of payment and a detailed reason for the refund request.

3. Our team will review the request and respond within 3 business days.

 

5. Partial Refunds
If only part of a service has been completed, we may offer a partial refund based on the work already done. The amount refunded will be at our sole discretion.

 

6. Processing Time
Approved refunds will be processed within [X] business days and credited to the original payment method. Processing times may vary depending on the payment provider.

 

7. No Refunds for Third-Party Fees
We are not responsible for fees charged by third parties, including government agencies, universities, embassies, or payment processors. Refunds do not cover these external costs.

 

8. Chargebacks & Disputes
Initiating an unauthorized chargeback may result in the suspension of services. If you have an issue with your payment, please contact us directly before initiating a dispute.

 

9. Changes to This Policy
We reserve the right to modify or update this refund policy at any time. The latest version will always be available on our website.

10. Contact Information
For any refund-related inquiries, please contact us at [Your Contact Email]